Santosh Khadagade is a Quality Management Professional with wide experience in manufacturing, government, training and consulting, quality certification, telecommunication, and financial services.
He has implemented Tata Business Excellence Model (based on MBNQA) at Tata Teleservices and assessed number of Tata group companies as an examiner. Santosh has also carried out assessments against the IMC Ramkrishna Bajaj National Quality Award for companies across Pharmaceuticals, Cement, Fertilizer, etc.
He has led and coached over 100 Lean Six Sigma improvement projects and conducted over 100 ISO 9001 audits as Lead Auditor across various industry sectors. Further, he has hand-on experience in leading and implementing Business Process Management System, ISO 9000, 5S, ISO 20000, ISO 27000, Lean Six Sigma, Business Excellence and Knowledge Management initiatives across various organizations such as Reliance Money, Tata Teleservices and KPMG.
Santosh holds a degree in Mechanical Engineering from Bhopal University and post graduation in Business Administration from Mumbai University. He is also a Certified Examiner for Ramkrishna Bajaj National Quality Award (RBNQA).
Ashok Kurup is a Consultant in Quality Management and Six Sigma based in Mumbai. He has over 20 years of rich experience leading Quality Management, Six Sigma, Lean, Organizational Excellence, Operations Management and Customer Service Management programs. Ashok has been associated with reputed organizations like Nielsen, Fullerton India, DCB Bank, KPMG, Citigroup Global Services in India.
Ashok has been trained in European Quality Award and has conducted a Self-Assessment against Baldrige Award for Citigroup Global Services. He has facilitated and completed multiple improvement projects across BPOs and financial services sectors. In addition, as a Master Black Belt, Ashok complemented these improvement programs with Ideation, Process Quality Assessment and Quality Awareness programs.
Ashok is a Machine Tool Engineer from the University of Bombay and has completed his post-graduation in Business Management from Sydenham Institute of Management Studies, Mumbai.