About the Course

This program is designed to train Managers on Lean Six Sigma concepts and methodology. Participants will learn how to use a structured approach to solving chronic quality and process problems. In addition, participants will learn useful quality and lean management tools that they can use to solve business problems.

Course Contents
  • Introduction to Problem Solving
  • Introduction to Lean Six Sigma
  • DMAIC – Structured Problem-Solving Methodology
  • Analytical Techniques
  • Statistical Tools and Methods for Problem Solving
  • Project Management using real and virtual teams
  • Change Management
  • Exercises
Who Should Attend

All Managers of business processes who are involved in solving quality and process problems.

  • Provide a time-tested methodology for business performance improvement
  • Enhance understanding of Performance Management and Improvement
  • Statistical tools data analysis
  • Refresh knowledge on key Planning and Quality tools
  • Appreciate Change Management and equip them to manage resistance to change
  • Manage improvement projects using real and virtual teams
  • Have fun learning in a workshop mode using case exercises.