ROOT CAUSE ANALYSIS
About the Course
This program is designed to train participants in the process of root cause analysis. The program begins with defining the problem and then a step-by-step process of how to carry out root cause analysis. The program will expose participants to analytical thinking processes and techniques for identifying and validating root causes.
- Introduction to Problem Solving
- Problem Definition
- Analytical Thinking Processes
- Root Cause Analysis – Process, Tools and Techniques
- Validating root causes
Who Should Attend
- All those involved in problem solving.
- Gain an understanding of root cause analysis process, tools and techniques
- Apply root cause analysis process and tools to a practical problem
- Improve your own problem solving ability.