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ROOT CAUSE ANALYSIS

About the Course

This program is designed to train participants in the process of root cause analysis. The program begins with defining the problem and then a step-by-step process of how to carry out root cause analysis. The program will expose participants to analytical thinking processes and techniques for identifying and validating root causes.

Course Contents
  • Introduction to Problem Solving
  • Problem Definition
  • Analytical Thinking Processes
  • Root Cause Analysis – Process, Tools and Techniques
  • Validating root causes
  • Exercises
Who Should Attend
  • All those involved in problem solving.
Benefits
  • Gain an understanding of root cause analysis process, tools and techniques
  • Apply root cause analysis process and tools to a practical problem
  • Improve your own problem solving ability.